Accessibility Statement
RKM Business Consultants is committed to making our website accessible to everyone
RKM Business Consultants is committed to ensuring digital accessibility for people with disabilities. We continually work to improve the user experience for everyone and apply relevant accessibility standards to our website.
Visual Accessibility
High-contrast colours, readable font sizes, and text alternatives for all non-text content.
Keyboard Navigation
All interactive elements are accessible via keyboard without requiring a mouse.
Responsive Design
Our website is fully responsive and accessible across all devices and screen sizes.
Screen Reader Support
Pages are structured with semantic HTML to work effectively with screen readers.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as set out by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities.
We also strive to comply with the Accessibility for Ontarians with Disabilities Act (AODA) and its Integrated Accessibility Standards Regulation (IASR), including standards for:
- Customer service accessibility
- Information and communications
- Employment accessibility
Measures Taken
RKM Business Consultants takes the following measures to ensure accessibility of our website:
- Using sufficient colour contrast ratios for all text and interactive elements
- Providing descriptive alt text for all meaningful images
- Ensuring all form fields have clear labels and error messages
- Structuring content with appropriate headings (H1–H6) for easy navigation
- Ensuring all links have descriptive, meaningful text
- Avoiding reliance on colour alone to convey information
- Providing a readable font size of at least 16px for body text
- Ensuring videos and multimedia content include captions where applicable
Known Limitations
While we strive for full accessibility, some areas of our website may not yet fully meet all WCAG 2.1 Level AA criteria. We are actively working to identify and remediate any issues. Current known areas of improvement include:
- Some third-party embedded content (e.g., maps) may have limited accessibility features
- Certain older document formats (PDFs) may not be fully screen-reader compatible
We are committed to addressing these limitations in ongoing updates.
Assistive Technologies Supported
Our website has been tested with and is intended to be compatible with the following assistive technologies:
- Screen readers: NVDA, JAWS, VoiceOver (iOS/macOS), TalkBack (Android)
- Keyboard-only navigation
- Browser zoom up to 200% without loss of content or functionality
- High-contrast display modes
Feedback and Contact
We welcome your feedback on the accessibility of our website. If you experience any barriers or have suggestions for improvement, please contact us:
- Email: ContactUs@rkmconsultants.ca
- Phone: +1(365) 799-6424
- Address: 4145 N Service Rd 2nd Floor, Burlington, Ontario, Canada
We aim to respond to accessibility feedback within 2 business days.
Formal Complaints
If you are not satisfied with our response, you may contact the Accessibility Directorate of Ontario at ontario.ca/accessibility or the Canadian Human Rights Commission at chrc-ccdp.gc.ca.